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Process Executive - Voice

0.00 to 4.00 Years   Mangalore   16 Nov, 2023
Cognizant
Job LocationMangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Team Lead|Team Manager- B&LQualification:Graduate(exclusion BE,Btech,MCA) Responsibility:Business,Customer
    • Minimal Customer interaction under guidance.
    • Understands Domain Process,sub process functions terminologies(such as SOP QC checklists).
    • Project,Process Handles First level processing of assigned transactions Complex problems n(procedures,processes)are referred to Supervisor,Line Manager.
    • Adhere to quality requirements achieve targets,volumes in given TAT(Turn around time).
    • Adhere to the mandatory industry regulation and compliance requirements for the given process.
    • Knowledge Management,Understand various document templates and standards(Such as SOPs) to interpret the documents and related terminologies.
    • People,Team Management.
    • Adhere to org hygiene and compliance needs in terms of Time sheet submission Assimilation and Attendance.
    Must Have Skills
    • MS Excel
    Good To Have Skills
    • Fund Operations
    • Data Management
    Employee Status : Full Time EmployeeShift : Day JobTravel : NoJob Posting : Nov 03 2023About CognizantCognizant (Nasdaq-100: CTSH) is one of the worlds leading professional services companies, transforming clients business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant. ,

Keyskills :
customer relationssalesinsurancequalityslafortune 500knowledge managementcustomer interactionprofessional servicessopbusinessinterprettemplatesmanagementcompliancesupervisionFortune 100Fortune 1000

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