Zonal Manager - Operation Support

Job Description

Dominos, Jubilant Foodworks, Are looking for Zonal Manager - Store Operations for Delhi NCR, Uttar Pradesh, Rajasthan & Punjab. JOB PURPOSE: The Zonal Manager is responsible for the overall Business operations of the Zone according to Dominos Pizza operational standards and run profitable business as a SBU model. A majority of time is spent leading/Guiding and coaching the team to meet Guest expectations, achieving both bottom and topline objectives by the guiding principles of Dominos Vision and Mission. Job Description Drives Sales Growth:
1. Takes accountability for understanding all in store marketing promotions of the circle and provides inputs for national marketing on circle digital/print and other medium of marketing elements
2. Executes new product rollouts
Responsible for system growth as well new store sales Roles and ResponsibilitiesLeads Operational Excellence and the Guest Experience:Role models expected behavior and coaches team on hospitality standards
1. Ensures all the restaurant meets safety, sanitation and cleanliness standards as per dominos expectations
2. Sets the standards to ensure team handles all Guest concerns in a timely and sustainable manner
3. Empowers the team to satisfy Guest needs and resolve concerns
Removes barriers to delivering Hospitality behaviorsBuilds Team Talent:Treats all team members fairly and with respect
1. Supports the training of new team members
2. Recognizes team members for team contributions
3. Holds team members accountable for their behavior and performance
4. Provides coaching to team members to improve performance
5. Provides communication to team about goals and performance
Flexibility and Adaptability:
1. Acts quickly to solve problems in area of responsibility
2. Provides feedback and suggestions to improve performance
3. Is flexible with work schedule as business needs
4. Understands and complies with all procedures and policies
5. Provide action plans to address issues and opportunities and effective execution of the same
6. Seeks to understand goals and results and how they personally contribute to themPlans and Communicates:
1. Discusses issues with other support functions of the circle and prepares the action plan
2. Discusses the business plan and brings out the alignment
3. Involves entire team by communicating goals, results, and action plans
Expands the footprint:
1. Identify the new locations for the business expansion in line with the business strategy
2. Responsible for new restaurant operating days and prepare the propose the capex calculation
3. Understand and observe the completion closely and update stakeholders and plan to tackle the competition
Responsible and drive Bottom Line:
1. Have a complete eye on each cost line and monitor each line restaurant wise to maintain the annual business plan lines
2. Constant monitoring and reviewing the same with all direct reports and prepare the GAP analysis and guide them to maintain the lines
3. Ensure that all restaurants in the circle maintain these lines and facilitate them to earn bottom line incentive
QUALIFICATIONS, EXPERIENCE, & SKILLS:
• Qualification & Experience 3 Years Hotel Management Degree/Diploma, Graduate with 8-12 years of experience in Hotel and Retail /QSR Industry
Desired Candidate Profile
• Minimum 12-15 years of experience in QSR background.
• Age around 40 years. (M)
• IHM/ Graduate / Master degree.
Do apply at hidden_email if your profile is match.,

Keyskills :
retailhotel managementsalestargetmarketingqsrgap analysis