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Benefits Ops Administrator

2.00 to 0.00 Years   Noida   28 Apr, 2021
Wipro Limited
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

The Benefits Operations Administrator (BOA) is responsible for processing all activities related to client benefits plans as set up in CBA/ TBA , while meeting and exceeding client Service Level Agreements.The BOA is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness.Your Impact as Benefits Ops Administrator

  • Prioritizes work as required in order to effectively respond to client needs
  • Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion
  • Ensures knowledge of client plan provisions and supporting documentation is current and updated
  • Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets
  • Participates & contributes in daily huddles and status meetings
  • Ensures on-time and accurate delivery of all tasks as per Service Level Agreements
Roles & Responsibilities:, Domain - Good knowledge of telecom industry productsQualifications:Education & Certification
  • Bachelors degree in any discipline (B.A, B.Com, B.Sc, BBA)
  • Excluding-B.Ed., LLB, B Tech, BE, B.Sc (IT) Full time MBA, MCA,PDDCA and any 2 years regular post-graduation Professional Degree
,

Keyskills :
service leveldefined benefitsclient servicebscslatbasetsoundbenefitsoperationsperformancedocumentationadministrationBTSOMCRMSCS

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