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Job Location | Noida |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Legal |
Functional Area | Sales / BD |
EmploymentType | Full-time |
To assist the eBilling Team leader/ Manager to achieve the process objectives To process the deliverables within the agreed service levels with a very high standard of accuracy and attention following the defined operating procedures, guidelines and knows when to escalate to supervisors/ managers of any case or concerns Understand, implement and contribute best practices for operations and constantly seek opportunities for process improvements Ensure integrity of the data is maintained at all times and that everything has been captured in accordance with defined Standard procedures, company best practices and legal regulations Maintain confidentiality of all internal companys and clients information Ensure compliance with security policies, procedures, regulatory and VAT equirementsPosition Expectationsisted below are the key responsibilities of this profile but are not limited to: Submit eBills for submission to the clients preferred eBilling portal Ensure eBills are submitted according to SOPs Record and update eBilling status in ARCS Report invoice rejections to eBilling configuration team Liaise and follow-up with various business teams to obtain required information to submit invoices within the deadlines Log into specified portals using credentials provided and extracting/ downloading / printing matter and invoice status information Update tracker files / notes / applications with matter and invoice status Update matter information which may include- Entering budget information- Entering timekeeper information- Entering rate information Ensure matter descriptions and other required information are consistent between Elite and the client s portalActively participate in the team meetings and other initiatives taken by the company. Ensure all assigned SLA s are met Tasks performed will be based on key success factors including accuracy, quality, cost, timeliness, deadlines, effective communication and client service orientationProfessional/Educational QualificationBachelor s degree from an accredited university with distinction A higher degree or MBA/PGDBA will be an added advantage,
Keyskills :
law firmsservice levelsprint brokeringprofessional servicesfinancial institutionseffective communicationstatements of work sow