Customer Support Executive ( Voice Process) - Noida

1.00 to 6.00 Years Noida 18 Nov, 2020

Job Location	Noida
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT - Software
Functional Area	Sales / BD
EmploymentType	Full-time

Job Description

It is a voice profile and the candidate shall be responsible to handle live customer calls related to financial products offered by Religare Broking Limited

Handling client Inbound and outbound calls related to their accounts and services, could be technical and non-technical queries.
Should be able to communicate in English & Hind with the clients
Maintaining desired level of Quality & AHT in order to provide speedy and accurate information to clients
Would be responsible to tag all clients communication in the system with the help of CRM.
Ensure client satisfaction by providing best suitable response / resolution on calls to clients

Required Candidate profile

Good communication skills with positive attitude

Keyskills :
salescustomer servicecustomer supportcustomer relationstroubleshootingclient satisfactioncommunication skillsbrokingenglishoutboundcommunicationaccountsAutomotive SalesWarrantyDealer ManagementAutomotive AftermarketGross ProfitAutomotive

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Customer Support Executive ( Voice Process) - Noida

Job Description

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