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Customer Support Representative

0.00 to 1.00 Years   Noida   28 Jun, 2023
Job LocationNoida
EducationNot Mentioned
SalaryRs 2.0 - 2.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    1.JOB DESCRIPTION:Job Title : Customer Care RepresentativeIndustry : BPO/Call CentreWork DESCRIPTION : Extend support customer as per defined SOPslocation : Work from Office2.JOB PURPOSE: Attending customers queries/complaints as per defined SOP through Inbound and Outbound Calls, CHATs and Emails. Precise training and on job experience shall be imparted time to time to help in meeting expectations. Objective is to create more employment scopes especially for Semi Skilled citizens.Clients-Payu and Shiprocket3.Skill Sets: EDUCATION : 10+2 & AboveLANGUAGE PROFICIENCY : Good in English communication and writingWork Experience : Fresher / ExperienceGENDER: Both Male and Female can applyOPERATION WINDOW: 8am 9pm (9 Hours Window)6 Days working, 1 Rotational Week offRelocation: Should be a resident of Delhi, Noida, Ghaziabad or ready to relocate. EDUCATION: 10+2 & AboveLANGUAGE PROFICIENCY: Good in English communication and writingWork Experience:Fresher / ExperienceGENDER: Both Male and Female can applyOPERATION WINDOW: 8am 12am (9 Hours Window)6 Days working, 1 Rotational Week offRelocation: Should be a resident of Delhi, Noida, Ghaziabad or ready to relocate.

Keyskills :
customer servicevoice processcustomer satisfactioncustomer supportbpo

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