FM Engineer Core

Job Description

About NokiaWe create the technology to connect the world. Only Nokia offers a comprehensive portfolio of network equipment, software, services and licensing opportunities across the globe. With our commitment to innovation, driven by the award-winning Nokia Bell Labs, we are a leader in the development and deployment of 5G networks. Our communications service provider customers support more than 6.4 billion subscriptions with our radio networks, and our enterprise customers have deployed over 1,300 industrial networks worldwide. Adhering to the highest ethical standards, we transform how people live, work and communicate. A truly global company, we are 166 nationalities working in more than 118 countries. Come create the technology to connect the world. Cloud and Network Services Cloud and Network Services, include the existing Nokia Software business (excluding Mobile Networks network management), Nokia s enterprise solutions, core network solutions including both voice and packet core, and managed and advanced services from its current Global Services unit. This unit will also act as a delivery channel of certain products from other business groups to enterprise customers. Cloud and Network Services will target growth by leveraging the industry transition to cloud-based delivery, network-as-a-service business models, and software-led value creation. Job Description Fault management/configuration of VOLTE/IMS Network Job Responsibilities & Competencies Technical skills Have multiple years of experience in EPC network.In depth knowledge of PCRF, OCS, DRA/DEA, LBSHands-on experience on Nokia products SPS, CSD, NLS, NCM3G,4G, Roaming call flowsGood understanding of the interfaces of 3g,4gDiameter (AVPs & result code), GTP Protocol knowledge.Linux command level knowledgeGood command on Single customer issue, network issue troubleshootingWireshark trace collection & analysis.CDR issue handling and troubleshootingCloud NFV knowledge is plus.Knowledge on NFVI will be an added advantageLLD and HLD understanding.Finding and fixing the faults.should be ready for 24*7 support for operations.Good communication skill to put things togetherEnsuring smooth operations and effective customer management Role requires tasks majorly listed below (but not limited to) Provide 24/7 L2 support on relevant elements Perform L2 fault and service restorationPerform L2 fault investigations and root cause analysis to resolve issues within SLAs.Input into Incident Reports and Problem ManagementUpdate TT with L2 fault information, impact analysis and rectification.During critical and escalated major fault rectification, participate in fault management as requested by the Incident Manager and attend the bridge conferences as per the WLA.Escalation to Vendor for L3 support in the rectification of service impacting faults and other system faults as necessaryCollect and analyses required logs and traces during and post fault investigationsSupport other L2 domain teams in identifying faultsDevelop, maintain and perform L2 Health Checks and scriptsDevelop and maintain L2 technical processes and toolsEnsure backup of all elements as per Back-Up policyAssist performance team in troubleshooting of Network performance issues and customer faults, CPDs.Review plans and results of IOT, SW release and feature testingReview regression test plan, specifications and results for SW updatesImplementation of SW updates including review release notes, impact/risk assessments, FAR (participate in FAR to up-skill for GAR rollout), GAR, analyze performance post changeMaintain network baseline document set eg life cycle database for all elementsReview technical documentation/notes and faults descriptions from Vendor and implement workarounds/fixes as requiredMaintain known issue list/ Risk Register Improve optimization of alarms, counters and thresholds.Provide recommendation to the local Engineering teams on configuration, software updates and general element management as appropriate.Review, awareness and approval of CR activity and participate in Daily CR Review meetingsUsage data collection and controlPerform System Performance monitoring and analysisProvide Operational Acceptance for new elements being introduced into the networkProvide data for pre-sales support Qualifications BE Electronics and Telecommunication or equivalentWorking with us, you will have a positive impact on people s lives and help to overcome some of the world s most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Nokia culture welcomes people as their true selves. Qualifications BE Electronics and Telecommunication or equivalentAdditional Information,

Keyskills :
root cause analysislife cycleroot causecore networkrelease notesradio networksdata collectionimpact analysis