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| Job Location | Noida |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software,Sales / BD |
| EmploymentType | Full-time |
Data Hierarchy Analyst, Master Data ManagementIn this role, you will be responsible to perform day-to-day operations while maintaining SLA. Solving queries related to Customer master data domain. This role will be reporting to the manager of MDM. The resource will be working with a cross functional team and will maintain, analyse, execute requests with utmost quality with eye for details with good experience in MDM- customer master. We are looking for some who should be open to work in any shift as per the business requirement.ResponsibilitiesResponsible for UCD shared hierarchy through data analysis, mapping, and alignment Maintain Customer master hierarchy as per the SOP Good understanding of Customer Hierarchies Highlight and take appropriate help from the Lead on SOP deviations or issues Take independent ownership of performance against all the assigned Master data processes and key categories such as hierarchies Accountable for the quality and accuracy Plan and priorities the workload to ensure that all assignments are delivered accurately to meet specified timelines (planning) Ensure timely and accurate update of all master data records. Responsible for delivering all the tasks on-time, every-time. Ensure that the schedule is reviewed as circumstances change. (timeliness) Be responsible for maintaining the SLA of each period and the delivery performance Ensure that all the reports are maintained and cleared on time Raise incident tickets to the relevant helpdesks when there is an issue Participate in idea generation and improvement activities Good knowledge of governing policies around customer data as per the area of work Update /maintain the departmental procedures (SOP s) tools, and metrics for the master data team Ensure all Data Quality KPIs (Key Performance Indicators) are met Ensure that the company s master data business rules, policies and procedures are adhered Identify gaps/missing information and coordinate with client stakeholders to fill those gaps Identify continuous improvement opportunitiesQualifications we seek in youMinimum QualificationsAny Graduate / Bachelor s degree; postgraduate/MBA preferred Great at communication, collaboration (verbal and written) Understanding of any ERP or relevant experience Hands on experience on Reltio MDM platform would be added advantagePreferred qualificationsGood customer handling skills Advanced use of MS Office (Excel, PowerPoint, Word) Ability to define & solve problems, Collect Data, Establish facts High Energy Level Work with business units and process experts to resolve master data issues,
Keyskills :
accountsfinanceaccountingsalesreportingmaster data managementms officemaster datadata qualitydata analysiscustomer databusiness rule