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Manager-Voice Operations_Health Insurance

0.00 to 4.00 Years   Noida   19 Dec, 2022
Apex Services Hiring For One of the leading Insurance Company
Job LocationNoida
EducationNot Mentioned
SalaryRs 1.5 - 2.5 Lakh/Yr
IndustryInsurance
Functional AreaOperations Management / Process AnalysisBack Office Operations
EmploymentTypeFull-time

Job Description

    Dear Candidate,Greetings From APEX SERVICES Age_21-38 yrs.Qualification _ Graduate/PGIndustry _Health InsurancePosition Manager - Voice OperationsDepartment CRM - Voice operationsReporting to Floor Manager - Customer ServiceCTC: Up-to 2.5 LPA*Freshers Can Apply
    1. KEY RESPONSIBILITIES
    • Responding to customer queries related to health insurance claims, policy etc. through calls.
    • Providing resolution to customers complaints & grievances
    • Maintaining the AHT for the process
    • No target
    2.MEASURE OF SUCCESS
    1. Qualification / Experience
    • Should be a graduate at-least or final year result awaited or final year perusing.
    • Experience in voice process preferred- 06 months to 1 year
    • Freshers can also apply
    3.Skills Required
    • Basic knowledge of Health Insurance
    • Should have good communication skills- Both English and Hindi.
    • Knowledge of any regional language would be an advantage.
    4.Other Details
    • Rotational Shifts will be there.
    • Roasted off will be given.
    Kindly reply with an updated CV on hidden_email can call on hidden_mobile.

Keyskills :
customer servicehealth insuranceinsurance operationsvoice operationsoperations

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