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NNM Tools Administration Application Tech Support Practitioner

6.00 to 8.00 Years   Noida   11 Apr, 2022
Accenture
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    • Project Role :Application Tech Support Practitioner
    • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
    • Management Level :9
    • Work Experience :6-8 years
    • Work location :Noida
    • Must Have Skills :
    • Good To Have Skills :
    • Job Requirements :
        • Key Responsibilities : a: Experience in MF NNM and Network Automation tools administration b: Experience in Custom monitoring requirements, NNM upgrade, Hotfix installation and application configuration c: Configuring MF NNM and OMi application in HA mode, vendor management for escalated cases
        • Technical Experience : a: Work with other Application SMEs in MF OBM to create dashboards on performance data from NPS, data collection and dashboards b: Good to have additional skills like MF OMi, Database, Security c: Handling regular maintenance activities for MF applications, DDPs and Hotfix installation 247 Opns support
        • Professional Attributes : a: Excellent customer facing skills b: Experience working with a global team c: Strong analytical and problem-solving skills d: Good verbal and written communication skill
        • Educational Qualification : a: 15 years of full time education
      • Additional Information : NA
    ,

Keyskills :
data collectionproblem solvingautomation toolsvendor managementnetwork automationcommunication skillsprofessional services

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