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Operations Manager - Digital Analytics

7.00 to 12.00 Years   Noida   22 Jul, 2021
Indegene Private Limited
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryPharma / Biotech
Functional AreaOperations Management / Process Analysis,Internet Marketing
EmploymentTypeFull-time

Job Description

Indegene is looking for a talented Operations Manager to work in a highly dynamic, fast changing and fluid work environment and will contribute technical and business knowledge expertise to design, develop & implement business solutions.Job Role:

  1. Manage and improvise on overall project profitability and budgets through scope management, monitoring forecast and budget hours, managing billing based on contracted terms and ensuring timely client approvals productivity and revenue conversion of surplus hours. capacity and reducing cycle times
  2. Achieve high degree of client satisfaction through execution & delivery of small size / large size projects independently
  3. Improve the quality of proposals and increase the ratio of RFPs to RFQs for large projects, be involved in time / effort estimates
  4. Manage projects for cost adherence and variance / deviations and revenue projections (+ , - 10% deviations in all projects)
  5. Manage customer expectations - response time and attitude. Anticipate client side bottlenecks in plan execution and propose solutions to clients or production teams in advance through effective communication
  6. Demonstrates capability of managing multiple projects independently
  7. Manage multifunctional teams and build a conducive work atmosphere
  8. Secure assets, conduct review meetings and obtain and document feedback to ensure timely completion of projects
  9. Generate cross selling and up-selling opportunities, and building sales leads through a regular process
Desired Profile:
  1. 7+ years of experience with B.E/B.Tech/B.Sc/BCA + MBA/PGDM
  2. Experience in Project and Operations Management; Account Management, Service Management, Business Analysis & Consulting, Client servicing in Digital Analytics space
  3. Prior Experience on projects on Google Analytics, Adobe Analytics would be a plus
  4. You should have a strong people management skills
  5. Must have strong written and oral communication / presentation skills
  6. Should have passion for networking and updating with the latest technical / scientific developments and relate it to various projects.

Keyskills :
digital marketingsalesforce marketing cloudoperations managementmarketomanagement skillsgoogle analyticsadobe analyticsclient servicingdigital analyticsbusiness analysis

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