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Presales Specialist

2.00 to 6.00 Years   Noida   11 Dec, 2023
TeleCMI
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Key Responsibilities: Handle inbound sales inquiries via phone, email, or online chat Respond to customer inquiries regarding product information, pricing, and availability Provide excellent customer service and support to potential customers Engage with customers and actively listen to their needs to determine the best product or service for their requirements Demonstrate and promote the companys products and services to customers Close sales and achieve monthly sales targets Maintain accurate records of customer interactions, sales, and transactions Follow up with customers to ensure satisfaction and promote repeat business Continuously update knowledge of the companys products and services to effectively communicate with customers Continuously develop knowledge of our products and services to provide the best possible customer experience Collaborate with other team members to improve sales strategies and achieve team goals Keep accurate records of sales. activity and customer interactions in our CRM systemRequirement : Excellent communication skills, both verbal and written Strong interpersonal skills and ability to build rapport with customers Results-oriented with a drive to achieve sales targets Knowledge of CRM software and Microsoft Office SuitePreferred: Experience in B2B sale Experience in SAAS product sales,

Keyskills :
communication skillsverbal communicationwritten communicationinterpersonal skillssalescustomer serviceproduct knowledgeB2B salesrapport buildingCRM softwareMicrosoft Office Suite

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