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Job Location | Noida |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Legal |
Functional Area | General / Other Software,Finance / Accounts / Tax |
EmploymentType | Full-time |
Job Type Permanent
Ideas change the world. Help us change the way the world manages them. Strong understanding of the business and basic IP knowledge.
Planning-
Prioritise allocated work to complete in a given day Communicate to supervisor in case of any challenges in completing the tasks
Delivery-
Processing allocated work as per work instructions / team alignment / task priority/ client requirements - reviewing case status on respective renewals systems (e.g. PRS, TM1) - interpret the client request and take action as per work instructions - consider exception handling - forward the output generated for quality checking - acknowledge completion of work to supervisor / clients
Coaching and mentoring-
Coaching new joiners in the team on process and organizational orientation Mentoring for new team members during on the job training
Process improvements-
Identification of process improvement opportunities and implementing required actionables by - - identifying process gaps / wastes - suggesting alternate solutions - evaluating feasibility of implementation - testing and implementing the solutions - gauging the benefits (e.g. time saving, cost saving, accuracy improvement, customer satisfaction etc.
Knowledge-
Good process knowledge Basic Excel Analytical skills Lean Principles
Behavioral skills-
Attention to details Good feedback giving skills Good interpersonal skills Good written and verbal communication skills Coaching & mentoring skills Team work Learning agility
,Keyskills :
draftingiprmicrosoft officepatient careresearchon thetrainingcost savingquality checkteam alignmentlean principlesanalytical skillswork instructionsprocess improvementclient requirementscommunication skillsinterpersonal skillsverbal commun