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Senior Software Engineer

4.00 to 8.00 Years   Noida   09 Jun, 2022
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIndustrial Design
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    • Take ownership and resolve less complex assigned cases; technical questions and inquiries from Veritas customers
    • Resolve cases per productivity, performance and SLA standards and support goals
    • Answer technical questions/problems; creating appropriate workarounds or solutions to these problems
    • Research, document, and assess when it is necessary to engage with team members to enable timely case resolution
    • Contribute to Knowledge Management (KM), via case documentation and suggest new/modify existing KM articles
    • Author or update technical documents into Knowledge Management (KM) for inclusion into support knowledge base
    KnowledgeExperience across one or more of the following core technologies:
    • Operating Systems, UNIX or Windows Servers. Relevant platforms include Linux, Solaris, AIX, HP-UX
    • Basic knowledge of OS administration, Patch & Package Management & OS specific debugging tools
    • Performance monitoring & troubleshooting tools
    • Networking Fundamentals: TCP/IP, DNS, DHCP, NFS
    Working knowledge in one or more of the following technologies:
    • Cross platform server environments and Server Hardware
    • Basic knowledge on virtualization technologies: VMWare, Zones/LDOMS, KVM, HACMP
    • Some knowledge of replication and disaster recovery solutions
    • Industry standard certifications: Windows Server, Networking, Solaris 10/11, Linux
    ,

Keyskills :
sql serverjavasqlcustomer relations

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