Sr Operations Analysis Analyst

Job Description

Sr Operations Analysis AnalystDepartment overview:IHS Markit s Evaluated Bond service covers all major countries and currencies throughout Europe and North America and is expanding aggressively in the Asia Pacific markets. Our mission is to provide our clients with the highest quality of market data that can be used to support multiple business processes. IHS Markit s next generation evaluation models provide unparalleled transparency to the market place.Position summaryThis position will be for someone with a good understanding of how fixed income instruments are priced with special focus on corporate and government bonds. The successful candidate will form a key part of the Evaluated Bond team responsible for maintaining smooth running of the day-to-day operations as well as assisting internal and external pricing clients with services ranging from pre-sales to post-sales across different asset classes such as Fixed Income, Equity, Securitized Products. Certain operational tasks such as data delivery, customer support, and client relationships will also be part of this role. SQL/VBA programming is also required to help develop and further enhance existing excel based tool kits. Role would expect candidate to work closely with Global team in Noida, Gurgaon, Singapore, London and New York.Duties & accountabilities

• Understanding prospect client requirements and ensuring all clients/sales queries are responded quickly and efficiently
• On-boarding internal and external clients for multiple EVB pricing products and assisting them through data integration process.
• Ability to conduct client calls for demos for newly on-boarded clients or for resolving any client query/issues raised.
• Proactively monitoring data deliveries to ensure uninterrupted services to the client.
• Managing daily requests/queries received from the clients and handling escalations, if any.
• Delivery of set targets with desired quality parameters
• Improve service/database quality by identifying patterns of client queries.
• Identification of opportunities to enhance operational efficiency and data quality improvement projects
• User acceptance testing for new or enhanced product functionality.
• Ability to communicate clearly and effectively with stakeholders
• Ability to work independently and liaise with counterparts/stakeholders globally and work as ambassador for the team.
• Must have general understanding of financial markets and be keen to expand knowledge.
• Good understanding of Fixed Income Market Corporates, Sovereign, Municipals, Securitized Bonds as well as Equity Market.

Knowledge, Skills & Abilities

• Working Knowledge of Microsoft Office programs
• Basic to intermediate knowledge of SQL and Excel is an added advantage
• Multi-tasking, time management and ability to prioritize tasks
• Strong analytical and interpersonal skill.

Business competenciesEducation and experienceGraduate degree/ Post Graduate or equivalent in ideally Finance, Economics or Business MustUnderstanding of financial markets.Good knowledge of different types of fixed income instruments and terms and conditions associated with them along-with Equities MarketDesirable Knowledge of VBA, SQL along with Python will be desirableCommercial awarenessMust have a keen interest in finance and be up to date with current global financial market news.Personal competenciesPersonal impactThe ideal candidate must be a self-starter, adapt to dynamics of the work environment, ability to multitask and work in a fast-paced environment. Meet tight timelines, hardworking, detail oriented and task driven with strong work ethicsCommunicationStrong verbal and written communication skills and be able to communicate effectively with clientsTeamworkBeing a team player is a vital aspect of the position, and it is expected that the candidate will work well individually, as well as in a global team environment coordinating well within Team as well across other TeamsCompany overviewIHS Markit harnesses deep sources of information, analytics and expertise to forge solutions for the industries and markets that drive global economies. Our company partners with clients in business, finance and government to provide the unrivalled insights and perspectives that lead to well-informed, confident decisions. We call this The New Intelligence.IHS Markit serves more than 50,000 key customers in more than 140 countries, including 80 percent of the Fortune Global 500. We help decision makers apply higher-level thinking to daily tasks and strategic issues across a host of industries and disciplines including energy, finance, automotive, engineering, technology, maritime and trade, aerospace and defence, chemical, and economics and country risk.Headquartered in London, IHS Markit (NYSE: INFO) is committed to sustainable, profitable growth.-----------------------------------------------Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category. For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement here .We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only. We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law). In addition, because we are a United States (US) federal contractor, we are requiring all US employees to be fully vaccinated against COVID-19, unless they have been approved for an accommodation due to a medical reason or a sincerely held religious belief. The company also participates in the E-Verify Program to confirm eligibility to work in the US.For information please click on the following links:IHS Markit Business Code of Conduct Right to Work EEO is the Law EEO is the Law Supplement Pay Transparency-----------------------------------------------Current ColleaguesIf you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.,

Keyskills :
data qualityfixed incomeequal employment opportunitymarket datafixed income derivativescustomer supportcode of conductmicrosoft officeaudio masteringtask driventime managementdrug free workplace