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SSO IT Specialist

10.00 to 13.00 Years   Noida   03 Nov, 2020
Nokia Solutions and Networks India Pvt Ltd
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaIT Operations / EDP / MIS,Sales / BD
EmploymentTypeFull-time

Job Description

About NokiaAt Nokia we create the technology to connect the world. Developing and delivering the industrys only end-to-end portfolio of network equipment, software, services and licensing that is available globally. Through our research teams, including the world-renowned Nokia Bell Labs, Nokia is leading the world to adopt end-to-end 5G networks that are faster, more secure and capable of revolutionizing lives, economies and societies. Nokia adheres to the highest ethical business standards as we create technology with social purpose, quality and integrity. A truly global company, we are 160 nationalities working in more than 100 countries.About Customer OperationsOur Customer Operations (CO) organization is the primary interface with communication service providers. The CO organization has a comprehensive global presence and is active in approximately 120 countries. Its organizational structure ensures that our customers benefit from dedicated management attention and from our teams deep understanding of local markets. This approach enables Nokia to maintain strong customer relationships. Customer Operations is also responsible for project delivery, ensuring strong alignment between our customer-facing sales and delivery teams in each account.Job Responsibilities & CompetenciesPurpose of the role is maintenance, further development and improvement of Annual Planning tool to support all Markets, BG s & Enterprise during the yearly activity which will reduce the effort, complexity, time spent on the activities being handled in the Markets, BG s & Enterprise.

  • Coordinate with relevant stakeholders for understanding business requirements and interpret them for tool development
  • Tool Development and enhancement for Markets / BG s / Enterprise
  • Liaison with multiple interfaces to fulfill their requirements i.e. Finance/ SSO/ BG s
  • Periodic maintenance of the tool
  • User & access management
  • Facilitating user acceptance testing
  • End user training & documentation
  • Data import from others source
  • Data export to consuming systems i.e. CRM
  • Data governance process
  • Reporting requirements of Markets, BG s, Enterprise & Corporate planning team
  • Support query resolution management from end users
  • Resolve issues in existing tools, technical as well as functional.
  • Understand and document user requirements and provide the best possible way to implement the same using the existing resources.
  • The role will not require travel, but the candidate would be required to work flexible hours due to the global operation of the CO/ BG/ enterprise team.
==========================================================Required competencies and experience
  • Required IT skills
  1. Must have good knowledge and experience of Excel macros (VBA).
  2. Work on MS SQL server (T-SQL, PL-SQL).
  3. Hands on experience of different Office 365 tools (Power platform, MS Forms, MS Teams etc.).
  4. Working knowledge of Power BI
  5. Good to have experience of Share Point (CSOM or SSOM)
  • Basic project management skills
  • Basic understanding of financial data
=======================================Knowledge of MS tools (SharePoint, Teams): capabilities and analytics enginessCRM, CMD , Office 365, Excel, Powerpoint, Power BIExperience / Mastery of a specific professional discipline combining deep knowledge of theory and practice within a function. Expert in more than one area, broad perspective.Typically requires 10+ years extensive relevant experience and/or a graduate (bachelor s in science)/ postgraduate (master s in science) equivalent degree.Job Grade : 9Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people s lives and help to overcome some of the world s most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Nokia culture welcomes people as their true selves. Come create the technology to connect the world.,

Keyskills :
project deliveryuser acceptanceoffice 365user traininguser acceptance testingpower bims sql serverfinancial dataquery resolutionannual planningsql serverms sql

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