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| Job Location | Noida |
| Education | Not Mentioned |
| Salary | Rs 2.0 - 3.5 Lakh/Yr |
| Industry | NBFC ( Non Banking Financial Services ) |
| Functional Area | Customer Care Executive (Call Centre) |
| EmploymentType | Full-time |
Must have handled a group of miminum 20+Should be comfortable in handling Outbound/Inbound/Back-office/Blended process as per requirements. Should be ready to handle escalations based on customer requests. Should have good knowledge of MS office ( Excel, Word and PPT) Should be experienced in handling Outbound/Inbound Process, with a team size of minimum 30 to 40 people. Should be able to handle team issues, manage Roster, keep attrition under control, and shrinkage under checkWill be required to do constant monitoring of AMEYO and drive sales targets/Deliver Customer service Answering and Service Levels on basis. Should be able to manage team performance, related to assigned process.
Keyskills :
salescustomer carebpo voicecustomer supportcallingvoice processcall centre