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Technical Writer | Noida

3.00 to 7.00 Years   Noida   03 Feb, 2021
CRMNEXT
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Roles and Responsibilities

  • Develop and maintain product related help/documentation by adhering to guidelines/direction and deadlines established by project lead and defined by release schedule. The documentation can include but is not limited to:
-Requirements for new developments-User Manuals-Release Notes/Release Instructions-Online and Embedded Help
  • Support Training initiatives and provide technical writing support (i.e., Training Workbooks, Instructors Guides, Quick Reference Cards, Presentations, etc.) by adhering to guidelines/direction and deadlines established by training lead and defined by release schedule.
  • Conduct testing of pre-release candidates according to release schedule. Identify defects and document applicable information related to defect.
  • Support Product Management initiatives and provide technical writing support (i.e., maintaining product management intranet page including: reports, enhancement descriptions, specifications, meeting minutes, etc.) on an as needed basis.
  • Support Implementation initiatives and provide technical writing support (i.e., Getting Started Guides, Implementation Materials, etc.) on an as needed basis.
  • Maintain intimate familiarity with products and their functionality.
  • Provide internal product reference.
Desired Candidate Profile
  • 3-7 years of technical writing experience for software products
  • Knowledge of printing industry is preferred but not required
  • Portfolio that shows previous work or demonstrates writing ability
  • Ability to write documentation that adheres to specific style standards
  • Able to work independently within guidelines provided
  • Experience working with Agile/Scrum teams a plus
  • Ability to plan, structure and write user guides and help systems with minimal guidance in a fast-paced environment
  • Excellent communication, writing, editing, and project management skills
  • Experience of working in teams of technical writers/communicators
  • Great organizational and interpersonal skills
  • Willingness to learn and work with unfamiliar tools
  • Attention to detail
  • Ability to work under tight deadlines
  • Ability to multi-task
  • Ability to deal effectively with a diversity of individual
Authoring Tools:
  • Microsoft Office
  • RoboHelp, Madcap flare or similar authoring tools
Eligibity Criteria-Education :- BE/B.Tech, BCA+MCA, B.Sc+MCA (60% throughout and Full time education)If you are interested, please share your profile on ambika.verma@crmnext.com,

Keyskills :
embeddedtrainingguidesproject managementmicrosoft wordtestingeditingsoftwareintranetdocumentationwritingcardsflarecontent managementprint brokeringproduct managementmadcap flarecustomer relationsmaterialstechnical writing

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