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Hotel Receptionist

3.00 to 8.00 Years   Other Assam   23 Oct, 2023
RISEOM TOOL CRAFTS PRIVATE LIMITED
Job LocationOther Assam
EducationNot Mentioned
SalaryRs 6 - 14 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaFront Office / Guest RelationsF&B Service
EmploymentTypeFull-time

Job Description

    Hotel receptionists are the face of a hotel. They greet guests as they check in and out, answer questions about services and amenities, and generally try to make sure that everyone who visits feels welcome and at home.Hotel receptionists may also be responsible for handling some administrative tasks, such as scheduling appointments or answering phone calls. In larger hotels, they may even have more specialized responsibilities, such as coordinating with vendors or managing inventory.Hotel Receptionist Job DutiesHotel receptionists typically have a wide range of responsibilities, which can include:
    • Greeting guests and answering questions about the propertys facilities, activities, services, and policies
    • Contacting vendors to arrange for room service delivery or housekeeping services if needed
    • Providing information about local attractions, events, and restaurants to guests
    • Entering reservations into a computer system for guests who have made reservations online
    • Reviewing guest check-in information, such as name, address, credit card number, and phone number
    • Processing payments using a computer terminal or other device, such as a point of sale system or mobile app
    • Booking reservations for guests, including room rates, room availability, and special requests

Keyskills :
technical skillsproblem solvingreliabilityorganizationvisitor managementcommunicationmultitaskingsocial skillsempathy

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