Sr Administrator,Transfers , Global Transfer Services

Job Description

Job summaryNote : This role is being hired for Virtual Location (HYD or Bengaluru or NCR or Maharashtra).Job SummaryAmazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. Amazon is an equal opportunity provider. About Amazon India Development Centers: Amazon India Development Center (AIDC) started in Bangalore in 2004 followed by centers in Hyderabad (2005) and Chennai (2006). The vision was to utilize the top talent available in India to drive our global business growth. Today, AIDC builds, supports, tests and manages technology, products & services which support millions of Amazon customers worldwide. Position summaryAmazon Global Transfer Services team in India is recruiting a Sr. Administrator, who will be driving and monitoring key quality deliverables for the Contract Generation process for Transferring employees of Europe, Middle East, Africa and Asia Pacific. This is a Specialized role and the incumbent would need to possess strong HR knowledge. Key job responsibilitiesOne of the responsibilities of this role is to conduct 4 Eye Check (4EC) of country specific legal contracts generated and provide feedback to process Specialists as appropriate. This review will aim to improve team s performance by providing clear expectations, guidelines and consistency by creating standard work thus delighting the end customer. The Sr. Administrator will also be required to contribute to support the contract generation process basis the need of the hour. There will be opportunity to collaborate with broader teams across geography to standardize processes and provide seamless Transfer experience to employees. Leveraging the skill set, the incumbent will provide guidance, training and resolution related to the process to GTS members. The Sr. Administrator will provide critical value and insight into the data accuracy and integrity of information transmitted. They will maintain singular focus on ensuring and improving customer satisfaction, by identifying broader customer impacting issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels. A successful candidate will have experience working in a high-volume environment, strong people management skills, excellent communication skills, and must have the ability to partner with stakeholders to improve solutions. About the teamGlobal Transfer Services (GTS) Team is part of the LifeCycle (LC) Service within People eXperience and Technology (PXT). GTS provides assistance/guidance to hiring teams and employees in the internal hiring process for domestic as well as international movements. The Team is built to provide a standardized Transfer experience to all employees across the globe.,
• 3+ years experience in HR or related field
• 3+ to 4+ years of experience in HR domain, preferably in HR Services
• Superior attention to detail
• Ability to prioritise and action on work with minimal guidance
• Aptitude for working independently with excellent problem solving skills
• Strong Ownership, Bias for Action, Earn Trust, Insist on the Highest Standards, and Customer Obsession
• Ability to identify areas of improvement and think out of box to provide solution
• Proven experience working with Windows, Word, Excel, and PowerPoint

Keyskills :
problem solvingbehavioral trainingmanagement skillsstandard workpeople management skillsbias for actionpeople management