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Applications Support Analyst 2

2.00 to 5.00 Years   Pune   17 Jul, 2023
Citibank India
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    The Engineer Intmd Analyst is an intermediate level position responsible for a variety of engineering activities including the design, acquisition and development of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to ensure quality standards are being met within existing and planned frameworks. Responsibilities:
    • Provide assistance with a product or product component development within the technology domain
    • Conduct product evaluations with vendors and recommend product customization for integration with systems
    • Assist with training activities, mentor junior team members and ensure team s adherence to all control and compliance initiatives
    • Assist with application prototyping and recommend solutions around implementation
    • Provide third line support to identify the root cause of issues and react to systems and application outages or networking issues
    • Support projects and provide project status updates to project manager or Sr. Engineer
    • Partner with development teams to identify engineering requirements and assist with defining application/system requirements and processes
    • Create installation documentation, training materials, and deliver technical training to support the organization
    • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
    Qualifications:
    • 2-5 years of relevant experience in an Engineering role
    • Experience working in Financial Services or a large complex and/or global environment
    • Project Management experience
    • Consistently demonstrates clear and concise written and verbal communication
    • Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
    • Demonstrated analytic/diagnostic skills
    • Ability to work in a matrix environment and partner with virtual teams
    • Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
    • Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
    • Proven track record of operational process change and improvement
    Education:
    • Bachelor s degree/University degree or equivalent experience
    -------------------------------------------------Job Family Group: Technology -------------------------------------------------Job Family: Systems & Engineering ------------------------------------------------------Time Type: Full time ------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ( Citi ) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .View the EEO is the Law poster. View the EEO is the Law Supplement .View the EEO Policy Statement .View the Pay Transparency Posting ,

Keyskills :
unixtroubleshootingcustomer relationsslaenvironmentroot causequality standardsfinancial servicestechnical trainingaffirmative actionproduct evaluationscomponent developmentproduct customizationnetwork infrastructureriskrootsoundcolordesi

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