Assistant General Manager

Job Description

City: KalyaninagarState: PunePostalCode: 411045Recruiter: Disha Chauhan - +91 70hidden_mobile5Created Date: 20-08-2019Responsibilities:Reports ToGeneral ManagerJob SummaryOversee, direct, and coordinate the planning, organizing, training, and leadership necessary to achieve statedobjectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitationfor 3-4 outletso Promote, work, and act in a manner consistent with the vision of Kerala Cafe :o Ensure that all restaurant policies, procedures, standards, specifications, guideline, and trainingprograms and followed and completed on a timely basis.o Monitor compliance with health and fire regulations regarding food preparation and serving,and building maintenance.o Achieve objectives of 3-4 outlets in sales, service, quality, appearance of facility and sanitationand cleanliness through training of employees and creating a positive, productive workingenvironment.o Monitor food preparation methods, portion sizes, and garnishing and presentation of food toensure that food is prepared and presented in an acceptable mannero Ensure compliance with all regulations that pertain to health, safety and labor requirements ofthe restaurant, employees, and guestso Investigate and resolve complaints regarding food quality, service, or accommodationso Monitor assignments of cooking personnel to ensure economical use of food and timelypreparationo Ensure that all products are received in correct unit count and condition and deliveries areperformed in accordance with the restaurant s receiving policies and procedureso Review PNL statements, sales reports, or other performance data to measure productivity andgoal achievement to identify areas needing cost reduction or program improvemento Monitor budgets and payroll records, and review financial transactions to ensure thatexpenditures are authorized and budgetedo Monitor food and equipment inventories, and keep inventory records.o Schedule team member s hours and assign dutieso Perform some food preparation or service tasks, such as cooking, clearing tables, and servingfood and drinks when necessary.o Keep records required by government agencies regarding food licenses , alcohol and propertyo Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.o Organize and direct worker training programs, resolve personnel problems, make hiring andtermination decisions, and evaluate employee performanceo Be knowledgeable of restaurant policies regarding personnelo Administer prompt, fair and consistent corrective action for any and all violations of companypolicies, rules and procedureso Review work procedures and operational problems to determine ways to improve service,performance, or safetyo Assess staffing needs and recruit management level staff when necessaryo Arrange for equipment maintenance and repairs, and coordinate a variety of third party services,such as waste removal and pest control.o Attend all scheduled employee meetings and offers suggestions for improvement.o Coordinate with and assist fellow employees to meet guests needs and support the operation ofthe restaurant.o Fill-in for fellow employees where needed to ensure guest service standards and efficientoperationsActivities and Responsibilitieso Monitor employee and guest activities to ensure liquor regulations are obeyedo Schedule use of facilities or catering services for events such as corporate parties or receptions,and negotiate details of arrangements with clients if necessaryo implement restaurant marketing, advertising and promotional activities and campaignso Monitor dining reservationsTools & Technology (examples in parentheses)o Cash registerso Laser printerso Notebook computerso Personal computerso Point-of-sale terminals and workstationso Inventory, Recipe & Menu Software : Torqus, Swiggy, Zomato, Uber eats, Dine out, Inresto)o Electronic mail software (Gmail)o Graphics or photo imaging softwareo Inventory managemento Office suite softwareo Presentation software (Microsoft PowerPoint)o Spreadsheet software (Microsoft Excel)o Word processing software (Microsoft Word)o CCTV Applicationso Payment applications : Phone Pe, Paytm, UPI, MagicpinExperience Requirements:Minimum 4 Years Experience In Assistant General ManagerIndustry: RestaurantSalary Range: 00hidden_mobile INROpenings: 1,

Keyskills :
take ordersfood preparationcost reductionbusiness developmentphoto imagingmanagementsalestargetguest servicetraining programscorrective actionmarketingword processing