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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Finance / Accounts / Tax |
EmploymentType | Full-time |
Responsibilities: In Depth understanding of Reporting and Finance, Best Estimates and Billing Process Focus on continuous service improvement and accurate reports Manages the day-to-day operation and month end reconciliation Ensures that contractual requirement for the engagement are met. Effectively Manages expansion of the engagement Ensures seamless communication and interaction with the all internal & external stakeholders including the client. Acts as a contact and escalation point for all bil Focus on continuous service improvement, customer experience and Service Delivery Manages the day-to-day operation to ensure team is achieving the client and internal goals and objective Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently Ensures that contractual requirement for the engagement are met. Effectively Manages expansion of the engagement Analyzes the trends and plans accordingly, take proactive measures/actions to fix Risks before they issues Ensures seamless communication and interaction with the all internal & external stakeholders including the client. Acts as a contact and escalation point for all operational complaints and escalations Ensures that the team is staffed in accordance with the relevant contractual documentation and operational requirements Manages the whole operation with respect to people related matters, on the engagement level is responsible for retention and job satisfaction In cooperation with other functions ensures timely billing and engagement budget management as well as appropriate infrastructure for smooth functioning of the engagement. Represents Infosys and the engagement during meetings with existing and potential clients. Is responsible for team members satisfaction, including welfare events and teambuilding s. Requirements: Any Graduate 10 years of relevant work experience in managing complex Finance, MIS and reporting for engagement Strong English Speaking and Written Skills Previous exposure to multicultural working environment is an advantage Good people management and customer handling skills Analytical skills ITIL certification would be desirable,
Keyskills :
salesmisaccountstatbankingteam buildingproblem solvingbilling processservice deliverysatisfactionanalytical skillspeople managementcustomer handlingbudget managementcustomer experience