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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | Sales / BD,HR |
| EmploymentType | Full-time |
Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team one that makes better decisions, drives innovation and delivers better business results.Job TitleAssociate Specialist, HR Services People Services is a part of MasterCard s Global Business Services Center (GBSC) HR shared service center and is responsible for ensuring support in resolving employee s HR inquiries and supporting HR programs and processes on a global basis. The organization has team members in several locations throughout the world to provide superior customer service to our employees and align with time zones and language differences. Do you have a continuous process improvement mindset Do you have a passion for people Are you motivated by solving inquiries with compassion and confidentiality Role Provides day-to-day support in such areas as scheduling of interviews, travel arrangements, responding to applicant inquiries Communicate processes to employees and Mastercard applicants; resolve enquiries in a timely manner to meet or exceed customer expectations and provide priceless employee experiences. Ensure audit compliance through transaction processing and approval flows, and manage confidential data in a professional manner and according statutory regulations. Perform new hire transaction related processing for all resources, including supporting background check process. Support and administer the new employee hire process from interview to onboarding.All About You Proficiency in English and Mandarin (written and spoken) is required, as being versed in China employment law Ability to manage multiple tasks simultaneously acquired through previous experience in related field. Work effectively in dynamic, time-sensitive, high volume environment High level of accuracy and attention to detail Workday experience a plusDue to COVID-19, most of our employees are working from home. We ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we re all in this together.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodationmastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.,
Keyskills :
customer servicesalesprintingcredit cardsdigital economyaudit compliancework effectivelybusiness servicesprocess improvementtravel arrangementsbehavioral trainingprofessional mannertransaction processing