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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Rs 20 - 26 Lakh/Yr |
| Industry | NBFC ( Non Banking Financial Services ) |
| Functional Area | IT Operations / EDP / MIS |
| EmploymentType | Full-time |
Greetings from Watermelon group.Urgent hiring Cluster Manager-LMS leading NBFC company for the location of Pune, for more info please find below mentioned details.Role: Cluster Manager/Senior Cluster Manager (Insurance COE) T & PMO Insurance COEExperience:7+YearCTC: Negotiable on Current CTCLocation: PuneDuties and Responsibilities:Engage with internal (IT & Ops) & external stakeholder (Insurance Partners) for Digital Insurance BusinessRequirement gathering to delivery for Digital Insurance BusinessIdentify new trends in the market on insurance sourcing, evaluate new technologies that can be leveraged for productivity increase & enrich customer experience.Managing Digital Insurance Business Campaigns & Process EfficienciesUnderstanding Digital platforms Website, Customer Portal, Mobile Apps, Mobility & SFDC.Understanding of Loan Management (FinnOne/pennant), Dialer, API, UI/UX, Insurance products and processes.LMS Implementation (Nucleus Finnone), Database (Setup, Backup, Maintenance),Complete technical support for Finnone,Master Maintenance Module understanding in FinnoneAccounting configuration, product setup, transaction policies setup, charges setup, common master setup understanding in Finnone.Understanding the business objective/ requirements and holistic analysis of the requirements considering existing functionality/functions to ensure project objectives are achieved without breaking existing functionality/functions.Prepare user stories and provide an effective liaison between the Insurance COE and IT delivery team.Roll out SOPs to Insurance OpsEvaluate requirement feasibility, solution and efforts with IT.User acceptance testing (functional testing).Effective project tracking, ensuring timely communication to internal and external stakeholders on project deliverables and prioritization.Process re-engineering, new projects, and change management.Fair understanding of Payments, Accounting processes, Reporting & Dashboards.Required Qualifications and Experience:4-6 years of experience in Business Processes, Campaign Management, Project management & UAT.Relevant experience with Finnone / PennantB.E./B.Tech/ BSE/ BCA/ MCA/ MBA or equivalentStrong relationship management, organizational and project management skillsStrong interest in Process improvements, technology or digital systems.Understanding and knowledge of Business Processes required for InsuranceStrong written and oral communication skills required along with the ability to tailor communication style to both technical and non-technical audiences.Interest and passion to work on IT applications and projects which support businesses.Ability to take ownership and responsibility to deliver results in challenging situations.Thanks & RegardsAyaz SiddiquiAM- Talent AcquisitionE-mail:ayaz.s@ watermelongroup.in
Keyskills :
project trackingit deliverycustomer portaltalent acquisitionproject managementnew projectssalesbusiness developmentretailsowtechnical supportuser acceptance testinginsuranceacceptance testingmarketingcorporate liaisonuser storiesuser acce