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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Telecom / ISP |
| Functional Area | Network / System Administration |
| EmploymentType | Full-time |
Sound understanding of Avaya Blue Opt11C-81C,CS1K, M.Mail, Call pilot, Avaya Red CMS8300,G350,650, Audix, definety and Mitel products Should understand Centrex and PRI as a product Should have good Voice Telecom experience , VoIP technology, which include SIP & H.323 protocols, data switching products (L2 , L3 switches & routers), QoS for voice will be an added advantage. 1- 5 years of telecom experience in Supporting Avaya Blue (Nortel), Avaya Red, Toshiba and Mitel Epabx Experience in Level 1 assurance functions. Sound understanding of TELECOM, switching Technologies Exposure to International client facing functions Strong understanding of Avaya Blue , Red and Mitel products Should have knowledge in below range of products Nortel OPTION 11-81C, CS1K, Call Pilot, Avaya Red- Definity, CMS 8300, Audix, G650 gateway, Avaya Aura Unified Communication, Avaya IP office, Octel-250 Meridian Mail, BCM50,200,400 Mitel SX-2000 Mitel MN3300 Exposure to Toshiba CIX40,100 Epabx system Should have sound technical debugging skills. Should have experience in remote support or on call support /telephone support. Should be capable of delivering good Customer experience /satisfaction.Broad outline of the Role Good Communication skills is must Ready to work in 24*7 atmosphere / continuous night shifts. Should have valid passport A good team player, Customer friendly.,
Keyskills :
TelecomTelecommunicationsTechnologyCustomer Service