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Hiring for Tehnical Support Associate

1.00 to 6.00 Years   Pune   14 Nov, 2022
Job LocationPune
EducationNot Mentioned
SalaryRs 3.5 - 5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Hiring for a Technical Support process for a Travel based company.
    • Need Excellent Communication Skills.
    • Graduates/Undergraduates with minimum 1 Year International Tech Support Experience is mandatory.
    • Work from Office. Job Location: Yerwada, Pune
    • Rotational Shifts with 2 week off.
    • Salary upto 5LPA plus Variables.
    • One way transport available ( Transport reimbursements will be provided)
    Need Knowledge in web development technologies like HTML5,CSS,Wordpress, Incident Management etc.Roles & Responsibilities
    1. Answer inbound calls from various clients and vendors and provide resolution to grievances.
    2. Provide technical support to client website and assist with website navigation issues.
    3. Provide basic navigation tips and amend broken links for potential customers trying to browse the website.

Keyskills :
voiceinternational voice processinternational bpocustomer supporttechnical supportvoice processinternational call centertechnical

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