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Jr Customer Service Executive - Service Delivery (Provisioning ...

0.00 to 2.00 Years   Pune   08 Apr, 2024
Tata Communications
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Broad outline of the RoleEducation Graduated with Experience 0 2 yearsBasic knowledge of Telcom infrastructure, with CAD and GIS toolsOperational role that works under direct supervision, responsible for day-to-day Infrastructure managementPurpose - Broad objective of the roleTelecom Infrastructure Capacity Management - SIte management, Space & Power allocation using inventories, Site power records management and knowledge on AutoCAD for updating site records.Size and Scope of Role - No. of direct reportsSize and Scope of Role - Total team sizeMinimum qualification & experience Graduate and/or equivalent experience. 0-2 Years experienceOther knowledge/skills NILKey ResponsibilitiesExcellent written and verbal Communication skillMaintain daily activities and routines.Ensure SLA are achieved and work proactively to maintain the same.Space and power managementCoordinating with stakeholders for Infrastructure related worksEmails management, stakeholder. communicationUpdating site records in floorplanTechnical CompetenciesBasic Knowlege of Infrastructure ManagementKnowledge / SkillsCommunication Skills12. Is creative his/her ideas have led to solutions that solved key problems,

Keyskills :
CADAutoCADCommunication SkillsTelcom infrastructure

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