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Key Account Manager

5.00 to 10.00 Years   Pune   06 Dec, 2022
visionary outsourcing services
Job LocationPune
EducationNot Mentioned
SalaryRs 8 - 14 Lakh/Yr
IndustryLogistics / Courier / Transportation
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    We are hiring for a leading company with PAN India locations and 4th largest Indian logistics company for - KEY ACCOUNT MANAGER.Job Summary:The person in the role will be Responsible for achieving the revenue targets, Leading and overseeing activities of themajor accounts department, providing strategic guidance & developing industry-leading solutions, Providing IntegratedSolutions to the customers (involving Pharma, BFSI, Express, LTL & E-com verticals), Work along with the ZonalLeadership team of the company & the Field Sales Team in a Matrix Environment, develop Relationship with Industrybodies like CII, Invest India, etc.Primary Duties & Responsibilities:Leadership: Own the major account planning process and develop performance objectives, sales targets and milestonesfor weekly/monthly/annual periods Formulate the departmental vision and values and oversee their adoption, hence, forming the departmentsworking culture - Assist in the execution of duties of the team members where necessary Strategic Drive and develop account-specific growth strategies and approaches along with the team Develops solutions that best address consumer needs in coordination with the support functionsRelationship management: Build strong and long-lasting relationships with consumers through the creation of long term planning andunderstanding Develop industry relationships with external stakeholders in order to ensure that the business receivesconstant leads on potential key clients Develop and maintain healthy relationships with leadership in order to guarantee smooth delivery of service Engage in events, seminars, industry groups & bodies and ensure that offerings remain up to date with thelatest best practices in account managementOperational: Hold direct responsibility of the highest value strategic accounts and associated revenue targets Achieve departments assigned targets for profitable sales volume and businesss overall objectives Work with the HR team to establish recruitment criteria, conduct interviews, and onboard individuals bestsuited to deliver on departmental goals Develop and drive the adoption of sales processes within the major accounts team Mentor & train the team, constantly honing their skills and consequently developing the second line ofleadershipAnalytics: Conduct research and gather data on the consumers, the market, and the competitive environment in order toidentify key improvement areas in account maintenance and management Develop and implement performance benchmarks and troubleshoot performance gaps of cross-functionalteams in collaboration with the respective leadership Measure the departments performance, identify areas of improvement and implement findingsRegardsMinakshihidden_mobile

Keyskills :
upsellingbusiness developmentcustomer retentionsales

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