skillindiajobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Lead - Online Delivery & Retention - EdTech

10.00 to 15.00 Years   Pune   28 May, 2022
Work Eagle
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    Company - Talentedge (Acquired by Upgard)Job Responsibilities:- To make sure that service delivery and service support processes are on track for the consistent delivery of a high level of client service in an effective and cost-efficient manner. To plan, track and manage the KPIs of the team members to ensure the highest efficiency of all the teams engaged in the service delivery. - To engage and work closely with the management to ensure the quality of service while keeping an eye on the optimum return on investments. - To be in touch with the universities to resolve the roadblocks in the smooth delivery of services. Which may include the process of admission, delivery of lectures, arranging examinations and announcement of final results and degrees. - Team Management for smoother operations along with Relationship Management with faculty members.- Will be responsible to prepare and present different reports at department and organizational level. - Responsible to improve the retention rate of the students and ensure the maximum course completion rate throughout the universities and courses. Requirements:- Graduate and Post-Graduate with more than 10-15 years of relevant experience in managing large scale operations.- Excellent verbal and written communication skills. An eye for detail is must.- Excellent in MIS and report. - Must be able to manage the multiple tasks at a time with highest level of accuracy and efficiency.,

Keyskills :
team managementservice deliveryquality of service

APPLY NOW

Lead - Online Delivery & Retention - EdTech Related Jobs

© 2020 Skillindia All Rights Reserved