Manager, Automation Developer

Job Description

This role will require future thinking on how to apply new digital capabilities to drive business value, growth and productivity from Client and Employee Experience as well as broader emerging technology innovations.This role will lead the Automations and Emerging technologies in research, development, incubation and driving adoption of next generation of digital transformation with capabilities such as RPA, Xceptor, Alteryx, Duco, OCR, Power BI, AI/ML This role will be responsible for all aspects of the deployment and support of Automation Center of Excellence solutions.The role is responsible for directing, leading and managing the tactical solutions related to the implementation and support including the day to day oversight of the team. This role is accountable for delivering these solutions to meet or exceed internal/external business partners business requirements. Furthermore, responsibilities include meeting the day to day and strategic needs of the Automation CoE, Stakeholder management, project management, people management, process improvement, metrics and accountability. This management role ensures services are provided to our internal and external clients in an efficient, cost effective, and quality manner.This role is also responsible for performing resource and workload analysis to effectively prioritize and assign project and support requests. Management of all activities related to the successful planning, documenting, testing, training and implementation of all work performed by the team, whether by the request of the client, internal to the department or the result of a problem relating to an application. Provide detailed direction and performs specialized analysis and research of systems modifications to solve any scope problem or enhancement.MAJOR DUTIESDefines and manages multiple phases of major projects for a business area. Determines resource needs, recommends test strategies, and develops cost benefit analysis. Manages and implements projects. Oversees all project activities and provides status reports.Interacts with technology, product management, and operations to formulate and implement solutions to enhance existing services, create new client deliverables, or improve processes. Identifies impact of changes and processes on staff; facilitates acceptance of change through training and communication. Provides ongoing support for the solution.Reviews documents, existing procedures, and processes and recommends where automation or improved processes can be implemented. Designs/develops new procedures when appropriate.Prepares detailed system specifications for proposed automated processes and systems enhancements.Sets and maintains project schedules, monitors progress toward completion of project and adjusts schedule or tasks as needed.Seasoned multi-disciplinary expert with extensive technical and / or business knowledge and functional expertise.Displays a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness and productivityKNOWLEDGE/SKILLSSpecialized knowledge on projects, good consultative skills, strong analytical ability and ability to work effectively with clients, vendors and IT teams.Strong analytical skills are needed to analyse and evaluate technical information and coordinate projects. Requires strong communication, technical teamwork and interpersonal skills.Knowledge of various application designs and programming techniques, usually acquired through related experience, is required to develop conceptual business models and system designs.Strong people and stakeholder communications, analytical and problem solving skills are required to manage people, systems & implementing projects.Leadership and organizational skills are required to develop periodic goals and to manage and motivate team members towards the goals set.Leadership skills to help lead and guide the project team through the stages of team development and track progressSkills in using team-based tools such as brainstorming, organizing, decision making, project management, working effort, conflict resolution,Knowledge Bank: Working with team to layout knowledge sharing materials and manuals, and arranging sessions for partners related to system or process changes.EXPERIENCEAt least 12+ years of experience working in the Financial Service/Banking or Technology Industry with 4+ years of experience in driving/managing digital transformation with exposure and experience on emerging technologies.Demonstrated superior business process, project management experience. Demonstrated experience successfully in implementing change in complex organizations. PMP Certification is mandatoryExperience in managing a cross-discipline team and working in a highly matrix environment across many different businesses and IT leadership in an environment of competing interests.The ideal candidate will have experience of managing teams, implementing development and succession plans for all levels, and will display effective communication and coaching skillsAdditional Information,

Keyskills :
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