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Manager_Lead_OSF DYNA_Pune

3.00 to 5.00 Years   Pune   23 Apr, 2021
Vodafone
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaApplication Programming / Maintenance,Sales / BD
EmploymentTypeFull-time

Job Description

DescriptionLooking for professional with 5 plus years of experience Ensure availability of the applications through proactive / reactive activities for the portfolio.Timely resolution of tickets / incidents, no gaps in performing daily activities related to monitoringWork on service-requests tickets from the user departmentsInterfaces with various vendors for issues / fixes.Teamwork in an international teamTo come up with ideas to enhance the system #_voisJob ResponsibilityRole purpose:

  • Application operation of One Sales Foundation for VF Germany
  • Solve incident & problem tickets and work orders from the 1st level and other departments
  • Addressing, coordinating and tracking the removal of the causes of faults
  • Support migration of new & changed software, elaborate and perform production checks
  • Managing performance, stability and reliability of the systems
  • Publish daily / weekly / monthly status reports to users & IT stake holders.
  • Support for scheduled activities (release support and changes for production).
  • Resolution of tickets and service request from TTWOS.
  • Participate in discussion with development team for new issues in production.
  • Vendor management and coordination for issues / fixes (HP, Amdocs etc).
  • Operational projects consultation and support for new projects.
SkillsMonitor and DiagnoseCloudIncident ResponseData Driven Decision MakingDev OpsSecuritySoftware EngineeringAutomation and Robotics,

Keyskills :
availabilityperformanceplacing ordersworkplace organizationsoftwarereliabilitycertificates of insurancerequisitionsmanagementvendorsconsultationparts orderingmp2salessales orderamdocs

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