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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Key skills required for the job are: MS System Center Operations Manager-L3 (Mandatory) Experience with the installation and administration of Microsoft System Center Operations Manager 2019. Experience in application/network performance and availability monitoring. Experience in generating reports using SCOM reporting Feature. Experience using the Microsoft Windows PowerShell scripting engine to automate tasks with SCOM. Experience with major Microsoft technologies including Windows operating systems, Active Directory Domain Services, Active Directory Federation Services, Exchange, SharePoint, SQL Server, Azure. Knowledge of server virtualization technologies, preferably VMware and/or Microsoft technologies. Experience with Agentless, cross platform monitoring and management. Experience in integrating various tools such as HPE Oneview, CISCO, Dell to monitoring hardware with SCOM. Experience in working with SQL queries to identify high contributing datasets and tuning them. Hands-on with ITSP tools such as service now and understanding of ITIL process. Knowledge of working with Management packs and SCOM Authoring. Minimum work experience:3 - 5 Years As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents. As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents ,
Keyskills :
system centerdeliverytrend analysissql queriestechnical subject mattersalesoperating systemsbusiness meetingssubject matter expertisemanagementsql servercustomer relationsmarketingactive directory