Profile for National Lead - Credit Operations

Job Description

* Duties and Responsibilities - 3. PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Project & Product Management Working with all sourcing & core systems to ensure correct practice of dedupe process is followed and adopted by business Engage with internal/external stakeholders to identify & fix issues in the process of dedupe Benchmarking dedupe practices in market. Assist with other technology risk governance related initiatives and special projects as assigned from time to time. Add strategic value to processes through competition mapping and best practices adoption Manage Project requirements for building & Revamping the platform specific to Data Deduplication Rules & Logic. Ensure correct and standard way of capturing validating & flowing data for correct running of Dedupe linking process Design develop and modify data management infrastructure to expedite data analysis and reporting. Act as a liaison between business and technology groups to facilitate communication both ways Create Business User Stories Undertake Gap Analysis and prepare Approach Handling complex ideas and break them down into concise and effective requirements Generate ideas for project improvement and brainstorm impact with counterparts in Functions and COEs and gauge feasibility with IT team Add strategic value to processes through competition mapping and best practices adoption. Scout the technology landscape to ensure adoption of emerging solutions and maintain innovative edge Participate in presentation with project priorities timelines quarterly plans etc. to Vertical Head for sign-off Preparing reports for executive leadership that effectively communicate trends patterns and predictions using relevant data that help diagnostic and predictive analytics efforts and define new process improvement opportunities Prepare monthly updates and reports on project status and progress to be shared with Project Head and other Vertical Heads seek inputs on course correction Review & Prepare the project plans and provide inputs on enhancing effectiveness and efficiencies and deliver within timelines Review achievement of project milestones adherence to timelines etc.; Resolve issues roadblocks and escalations to ensure delivery as per desired objectives Engage with business stakeholders/ Verticals to provide status update on projects (for business/ Verticals initiated projects) and to update on delays / issues / deviations and agree on revision of timelines/ scope of project Analyze Business cases within depth data analysis and create hypothesis to improve process gaps identify new risk segment create new channels products etc. Create the required database with respect to process in SQL/No-SQL databases. Implement appropriate analytics tools and frameworks for app performance improvement. Efficiently write/create working APIs with the help of IT team * Duties and Responsibilities - Project lifecycle management Understand change requirements and evaluate to take decision on selection of projects based on impact and extent of change Guiding the team for scoping of the project along with the relevant stakeholder for critical projects Conducting discussions with IT on major projects on issues related to deviations on delivery and timelines and work on the revisions For all projects in post-production guide sustenance monitoring to ensure appropriate approach is adopted to better understand pilot response/ feedback and ensure smooth and stable pan-India execution Provide functional and technical support in resolving Production issues and Customer pain points. Guide team on the external practices / research may be followed operational processes and application in our business scenario MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Add strategic value to processes through competition mapping and best practices adoption. Scout the technology landscape to ensure adoption of emerging solutions and maintain innovative edge Review & Prepare the project plans and provide inputs on enhancing effectiveness and efficiencies and deliver within timelines Review achievement of project milestones adherence to timelines etc.; Resolve issues roadblocks and escalations to ensure delivery as per desired objectives Engage with business stakeholders/ Verticals to provide status update on projects (for business/ Verticals initiated projects) and to update on delays / issues / deviations and agree on revision of timelines/ scope of project 5. DECISIONS (Key decisions taken by job holder at his/her end) NA 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Roles you need to interact with inside the company to enable success Operation Verticals IT Team Risk Legal & Compliance External Roles you need to interact with outside the company to enable success NA 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (FY) (These should be quantifiable numerical amounts) NA no defined budget Other Dimensions (FY) (Significant volume dimensions associated with the job) Total team size: 04 Number of Direct Reports: 3 Number of Indirect Reports: 0 , * Educational Qualifications a) Qualifications MBA/Post Graduate Degree b) Work Experience 3-4 years experience in PMO Lending Business Exposure to building and managing Lending Applications Strong knowledge of SQL & Tableau should have exposure to end to end development from data extraction to Dashboard development. Grounds up work in building and delivering lending mobile app is preferred Technology orientation and attitude to challenge status-quo. High degree of passion and self-belief. Collaborative work style to engage with peers & colleagues in other functions across the company. Exceptionally high motivational levels and a self-starter. Should possess the below skill sets: Team Management Skills Relationship Management skills Excellent Communication & Interpersonal Skills Negotiation Skills & influencing skills Analytical & Problem Solving skills

Keyskills :
team managementproject planstechnology riskdata analysisuser stories