Project Manager - Capital Market

Job Description

In today s highly competitive private equity market, firms must not only deliver superior returns, but also respond to more stringent reporting requirements and increasing demands for information both from within and outside their organization. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow.What you will be doingGENERAL DUTIES & RESPONSIBILITIESInvestigates known error conditions and follows prescribed error correction procedures.Recognizes abnormal processing conditions and determines appropriate actions required to resolve issue(s) and complete processing.Makes use of available documentation to resolve errors.Maintains the production scheduling system and new/improved work procedures.Researches and resolves user problems as well as issues and problems with software systems, production processing and production environments.When solving a mainframe production or system problem, makes effective use of tools and resources, utilizes manuals, write-ups and other tools as an aid in solving the problem. Contacts others experienced in area for ideas about problem.Follows escalation procedures when appropriate to resolve processing problems and user problems in a timely manner and meet service levels and other standards for the job.Coordinates testing of applications, systems, processes and procedures, hardware and/or software changes.Analyzes and implements changes or additions to software systems and production procedures.Trains internal customers (employees) on changes, new systems or new procedures.May identify new tools, technology or processes that improve the overall processing environment or processing efficiency.Assists in the definition of external and internal customer problems and needs. Discusses expectations with customers. May explain solutions directly to customers where appropriate.Maintains the production support disaster recovery/business continuity plans. Coordinates and conducts disaster recovery testing as required, documents test results and documents modifications required for future testing.Completes project assignments and special projects commensurate with job expectations.Other related duties assigned as needed.What you bring:GENERAL KNOWLEDGE, SKILLS & ABILITIESKnowledge of client objectives and business priorities and FIS role in achieving those objectives and prioritiesKnowledge of costs/benefit implications of products and servicesAbility to understand real need behind client stated needs, to anticipate client future needs, to discern business opportunities in client needs and work effectively with multiple client contactsSkill in solving client business problemsProactivly take steps to better client relationshipsAbility to show concern for needs, feelings and issues of clients, to communicate that client s business is valued, to meet client perception of high quality/best value services and products and to ensure commitments are accomplished according to client specificationsAbility to respond to client questions or needs even if outside area of responsibilityAbility to communicate effectively verbally and in writingAbility to establish and maintain effective working relationships with employees, clients and publicSkillsetsKnowledge of Exchange Traded Funds.Thorough knowledge of Future and Option Fixed Income, Equity and Interest Rate.Knowledge of Corporate Action and OTC product specially Credit Event on CDS.Understanding of Exchange Circulars on Contract Creations and Corporate Actions.Good to have hands on GMI/Ubix or any Back Office Application.Comfortable working on MS-Excel and MS PowerPointExperience on Back Operation/ reconciliation.Good to have knowledge or process automation/ automation tools used.QualificationsHigh school diploma or GED. Associate s or Bachelor s degree is preferable or the equivalent combination of education, training, or work experience.What we offer you
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities
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Keyskills :
project managementback officecustomer relationscreative solutions accounting softwarejava