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Recruiter (On Contract)

2.00 to 0.00 Years   Pune   06 Jul, 2021
Helpshift
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaHR
EmploymentTypeFull-time

Job Description

We are on a mission to rid the world of bad customer service by mobilising the way help is delivered. Today s consumers want an always-available customer service experience that leaves them feeling valued and respected. Helpshift helps B2B brands deliver this modern customer service experience through a mobile-first approach that changes how conversations take place, moving the conversation away from slow, outdated email and desktop experience to an in-app chat experience that allows users to interact with Brands on their own time. Through our market leading chatbots and automations, we help brands deliver instant and rapid resolutions. Because agents play a key role in delivering help, our platform gives agents superpowers with automations and AI that simply works. Companies such as Brex, EA, Square, Tencent, Supercell along with hundreds of other leading brands use the Helpshift platform to mobilise customer service delivery. Over 820 million active monthly consumers and are enabled on 2B+ devices around the world with Helpshift.* 85k/rps* 30ms response time* 300 GB data transfer/hour* 1000 VMs deployed at peakAbout your role in the team:This role will entail you working with the People team. You will be the gatekeeper for the people we get on-board along with being able to advise / suggest in case of new market trends, profiles, fitment etc.About the Role:

  • Conduct resume and phone screenings to assess candidates compatibility
  • Performing in-person and phone interviews with candidates
  • Administering appropriate company assessments
  • Work closely with hiring managers to deeply understand technical & competency-based requirements of the role and determine an optimal recruitment process.
  • Making recommendations to company hiring managers
  • Coordinating interviews with the hiring managers
  • Following up on the interview process status
  • Communicating employer information and benefits during screening process
  • Staying current on the company s organisation structure and policies.
  • Implement sourcing strategies that meet business needs and help create candidate pipelines in a timely and cost-effective manner
  • Conduct full-length HR interviews and responsible for end to end recruitment (sourcing to joining).
  • Ensure positive candidate experience
  • This will be a six-month (6) contractual role.
About You:
  • Bachelors degree
  • Effective communication skills
  • Strong organisational and interpersonal skills
  • Relevant experience of 2 years and more in hiring for Tech, sourcing and conducting the entire interview process.
  • Proven Interview assessment skills
  • Proven organisational skills with attention to detail, ability to prioritise, work well & meet deadlines in a fast-paced, results-driven environment
  • Demonstrated ability to meet quotas
Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, colour, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status.,

Keyskills :
customer servicebehavioral trainingorganization structuremarket trends

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