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Recruiting for Application Support - SQL Server

6.00 to 8.00 Years   Pune   05 May, 2023
Fidelity National Information Services, Inc
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0% Application Support - SQL Server :: 6 to 8 Years :: Pune (Aundh) :: 24/7 Are you curious, motivated, and forward-thinking At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the teamAdminister necessary product requirements to maintain consistent account control of clients using FIS software products and ensure the quality and utilization of FIS software products satisfies client needs.What you will be doingProvides in-depth product support to FIS clients by resolving incoming inquiries. Responds to customer product inquiries via telephone or in written internet-based email or chat sessions. Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters. Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action. Documents customer information and recurring technical issues to support product quality programs and product development. Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes. Resolves client concerns raised during installation, operation, maintenance or product application or compatibility matters. Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.What you Bring: SQL Server - IntermediatePowerShell Scripting, VB Scripting, Batch scripting. Knowledge of Active Directory Functional - basic knowledge of accounting system - Rest can be taken care with EAS training. For technical we dont require much of functional knowledge. Having EAS knowledge is add-on.Good to have some experience with direct customers.What we offer you A multifaceted job with a high degree of responsibility and a broad spectrum of opportunitiesA broad range of professional education and personal development possibilities FIS is your final career step!A competitive salary and benefitsA variety of career development tools, resources, and opportunitiesPrivacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass,

Keyskills :
sql serveronline privacyproduct supportproduct qualityactive directoryaccounting systemdevelopment toolsfinancial servicescareer development

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