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Senior Manager/Manager - HR Business Partner - BPO/ITeS/KPO

8.00 to 11.00 Years   Pune   27 Mar, 2023
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaFinance / Accounts / TaxGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Senior Manager/Manager - HR Business Partner - BPO/ITeS Role : Senior Manager / Manager- HRBP - BPO/ITeS (8 to 14 yrs) Location : Pune 1. HRBP Role: - Credible activist: A sound HR professional with credibility in the business, with good stakeholder relationships and who get things done- Strategic positioner: One who understands the global business context and builds the relevant HR capabilities around that- Change champion: One who can help build the organizations capacity to change and to sustain change- Innovator and integrator: Has the ability to innovate and integrate HR practices around critical business issues 2. Attrition Management: - Design and deploy strategies for controlling attrition in lieu of the market trends through tactical thinking 3. Talent Management: - Enduring high performing teams: review BQMs and weed out non-performers- Talent Movement & Job Rotation: every employee to be at least 2 roles competent- Track the progress of Front Line Managers (FLM) engagement with their staff: HR intervention through FLM Coaching framework- Succession planning: design and deployment of strategies exercising existing assessment centers, LA training workshops, etc.- Create a skill-directory for each LOB for effective expansion and venturing new businesses smoothly- To review progress of the top talent for their verticals each month 4. Employee Engagement: - Improve the existing R&R framework (a thought through action plan)- Communication of goal-settings with employees through one-on-ones so that each employee knows his/her KRAs for the year 5. Learning & Development: - To align learning strategy with business goals and provide relevant ROI Educational Qualification & Work Experience: - MBA / PGDBM or any equivalent Post Graduate degree in HR with 8+ yrs of experience.- Prior Experience of working in BPO / KPOs and Managing Large Work Force would be referred.,

Keyskills :
employee relationsrecruitmentinductionemployee engagementtraining workshopshuman resourcesmusic making

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