| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Operations Management / Process Analysis,General / Other Software |
| EmploymentType | Full-time |
1. Providing 1-1.5 level support to users contacting Service Desk 2. Adherence to defined procedures as documented in Knowledge Management database 3. Excellent verbal and written communication skills 4. Identify improvements to ways of working 5. Possess demonstrable knowledge of modern IT workplace applications 6. Self-initiative and passion to provide great customer service within defined guidelines 7. Previous experience of Service Desk 8. Strong analytical skills and the ability to work effectively on your own and in a team environment 9. Experience of using appropriate IT technology, methods, principles and equipment such as: Office 365 Microsoft Office products Citrix Win8 / Win10 Mitel Telephony Systems Active Directory MS SharePoint ServiceNow,
Keyskills :
office 365service deskcustomer serviceactive directorymicrosoft officework effectively