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Service Head

4.00 to 6.00 Years   Pune   26 Oct, 2023
EG KANTAWALA PRIVATE LIMITED
Job LocationPune
EducationNot Mentioned
SalaryRs 4.0 - 5 Lakh/Yr
IndustryConsumer Durables / Electronics
Functional AreaMaintenanceService / Installation / Repair
EmploymentTypeFull-time

Job Description

    • Belief in the concepts of Customer Service and Customer Centricity
    • Tech savvy - must have used modern technology solutions such as CRM, ideally Zoho or Salesforce.
    • Must have worked on developing quality standards and procedures for the service function.
    • The capacity to establish and maintain positive relationships with key stakeholders.
    • A proclivity towards innovation and spearheading new/unusual ventures.
    • Assuming accountability for the Service Revenue Target and Budget.
    • Capabilities for training and mentoring.
    • Keep track of AMC renewals and generate quotes

Keyskills :
technical supportteam handlingcustomer satisfaction

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