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Service Transition Manager

4.00 to 8.00 Years   Pune   07 Sep, 2021
Fidelity National Information Services, Inc
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associates Degree Travel Percentage : 0%Service Transition Manager Pune/ Bangalore/Mumbai - 4-8 Yrs - JR0147924Are you curious, motivated, and forward-thinking At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the teamThis position is responsible for the day-to-day, business-as-usual, support of the Unix server environments. This includes the installation, configuration, and maintenance of the Unix environments.What you will be doing

  • To provide management of the Acceptance into Service process for one or more Projects or Releases through the SDLC and into the production environment, ensuring effective service readiness and operational acceptance has been undertaken
  • To ensure any associated Operational risks are identified and effectively managed, that all the Production Support teams are kept fully informed and that early life support is in place
  • To ensure compliance with appropriate Service Transition and FIS processes, making certain that all tasks and resources impacting the existing production environment and organization are properly assessed, planned and managed
  • Participate in Continuous Improvement activities to improve the Acceptance in Service process
  • Manage Service Transition activities for one or more projects or releases
  • Manage the transition of new and changed components from the build/development teams to the production support environment, ensuring delivery of solutions that align with the FIS Management processes and toolsets
  • Determine how new and changed services impact the production environment, ensuring that change and release management activities are authorized via the FIS Change Management processes
What you bring:Experience: 5-8yearsJob Location: Pune/Bangalore/Mumbai
  • Communicates ideas both verbally and in written form in a clear, concise and professional manner appropriate to audience including executive levels
  • Requires a working knowledge of applications and utilities used by supported products
  • Skill in basic diagnostic techniques and corrective actions to resolve day-to-day problems
  • Ability to demonstrate interpersonal and teambuilding skills and manage conflict
  • Ability to understand and apply concepts
  • Ability to analyze and solve problems using learned techniques and tools including escalation practices
Added bonus if you have
  • Knowledge of FIS products and services
  • Knowledge of financial services industry
  • Knowledge of basic financial analysis principles and ratio
What we offer you
  • An exciting opportunity be a part of World s Leading FinTech Product MNC
  • To be a part of vibrant team and to build up a career on core banking/payments domain
  • Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A broad range of professional education and personal development possibilities FIS is your final career step!
Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass,

Keyskills :
transitiondeliverycustomer relationssapautomationteam buildingonline privacychange managementfinancial analysisfinancial servicesproduction support

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