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Software Development Engineer in Test II

7.00 to 10.00 Years   Pune   11 Aug, 2021
Helpshift
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software,Web / Mobile Technologies
EmploymentTypeFull-time

Job Description

We are on a mission to rid the world of bad customer service by mobilising the way help is delivered. Today s consumers want an always-available customer service experience that leaves them feeling valued and respected. Helpshift helps B2B brands deliver this modern customer service experience through a mobile-first approach that changes how conversations take place, moving the conversation away from slow, outdated email and desktop experience to an in-app chat experience that allows users to interact with Brands on their own time. Through our market leading chatbots and automations, we help brands deliver instant and rapid resolutions. Because agents play a key role in delivering help, our platform gives agents superpowers with automations and AI that simply works. Companies such as Brex, EA, Square, Tencent, Supercell along with hundreds of other leading brands use the Helpshift platform to mobilize customer service delivery. Over 820 million active monthly consumers and are enabled on 2B+ devices around the world with Helpshift.Some numbers which illustrate our scale:* 165k/rps* 50ms response time* 400 GB data transfer/hour* 1000 VMs deployed at peakThe scale is possible because of an engineering team that cares about the quality of work they put in every day.About the Team:At helpshift, we have a QA Guild established which is responsible for performing quality analysis for all projects that are executed across the organisation. The QA guild collaborates with engineering, product and design teams on implementation and user scenarios.You will be working in a fast-paced start-up. Surrounded by talented people from different backgrounds and you will be constantly challenged. You will work closely with various teams.What will you do

  • 7+ years experience as a SDET with strong object-oriented design and coding skills.
  • Bachelor s degree in Computer Science, Computer Engineering or related technical field or equivalent work experience.
  • Good experience in Frontend, API and Mobile(iOS and Android) automation framework developments
  • Demonstrated knowledge of professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control, build and release processes, continuous deployment, and test suite development and maintenance.
  • Experience in any one language is a must (Java/ Python/JavaScript)
  • Hands-on experience with automated testing tools like Selenium, Appium for Android and iOS.
  • Hands on experience in version control systems like Git or SVN is a mustExperience working with AWS services (EC2, S3, CodeBuild etc.) CI/CD pipelines.
  • Be a team player with a strong sense of ownership and collaboration.
  • Strong SQL/DB SkillsKnowledge of Performance and Security testing will be an added advantage.
  • Good communication skills and positive work attitude.
About You:
  • Be the quality gatekeeper for product features used by ~ 0.8B monthly active users.
  • Design and develop fully automated system test suites.
  • Build automated processes to generate system quality metrics. (eg: test-coverage, regressions, test runtime)Identify challenges, risks and provide test estimates for feature testing.
  • Take ownership of feature testing and drive to completion.
  • Mentor juniors in the team.
  • Driving and maintaining the automation test suites.
  • Maximize test coverage for the most critical features of the system using automation.
Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of gender, race, colour, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status.,

Keyskills :
javascriptjavamysqlhtmlapisoftware development life cyclefront endlife cyclemusic makingtesting toolstest coverageversion controlfeature testingcustomer service

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