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Software Support Specialist

9.00 to 14.00 Years   Pune   02 Jan, 2023
ICELAND FROZEN FOODS
Job LocationPune
EducationNot Mentioned
SalaryRs 3.5 - 8 Lakh/Yr
IndustryIT - Software
Functional AreaApplication Programming / MaintenanceGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Software Support staff is in charge with solving customer issues in a timely and effective manner. Essential responsibilities of a Software Support are taking incoming calls, handling tickets, diagnosing problems, creating activity reports, finding ways to improve customer support services, forwarding unresolved queries to the next level of support, and explaining to customers how to complete the problem solving process. Resume examples in the field mention abilities like technical skills, customer service, problem solving, attention to details, teamwork, being able to work under pressure, and computer competences. Most eligible resumes showcase college education and training in technology or computer science.

Keyskills :
software developmentsoftware servicessoftware configuration managementsoftware salessoft skills trainingsoftware quality assurance

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