skillindiajobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Sr Associate, SW Support

8.00 to 10.00 Years   Pune   14 Mar, 2022
Northern Trust
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 18,500 employees globally. We serve the world s most-sophisticated clients from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands. Northern Trust is looking for Senior Associate (Production Support) to join its Technology Centre in Pune, India on the Digital Support team. This individual as part of Production Support team, will be responsible for Production systems stability to ensure there is no disruption to NT s Business and Clients.Major Responsibilities
    • Application Incident Management, Problem Management, Change Management
    • Disciplined execution of day-to-day prod support activities, adhering to ITSM quality & governance controls
    • Proactively work on specific initiatives to improve Production stability
    • Improve capability of the production support team in APAC region
    • Ensure technology deliverables are met consistently, with a target of Zero disruptions
    • Collaborate with cross functional teams such as Dev, QA and Infrastructure
    • Regular engagement with business stakeholders, client services and product owners
    Experience/ Skills Experience
    • 8-10 years experience in Production Support (L1/L2). Development experience is a plus.
    • Experience in Java, SQL, PCF, Micro-services, Dynatrace, APM, Unix shell scripting, Control-M
    • Experience in multi-tiered, distributed, complex systems
    • Experience in troubleshooting issues and defects to determine root cause
    • BS in Computer Science, Engineering, or Information Technology
    Required Skills:
    • Expertise in managing ITSM processes like Incident Mgmt, Problem Mgmt, Change and Release Mgmt
    • Experience in driving Major Incidents calls, Root cause analysis
    • Expertise in Monitoring and Alerting tools such as Sitescope, Catchpoint, Dynatrace, APM
    • Strong Analytical and problem-solving skills, with attention to details
    • Experience working in fast-paced Global environment
    • Excellent communication skills, influencing and stakeholder management skills
    Additional Information,

Keyskills :
root cause analysisunix shell scriptingroot causehedge fundsshell scriptingproblem solvingclient servicescomputer science

APPLY NOW

Sr Associate, SW Support Related Jobs

© 2020 Skillindia All Rights Reserved