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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software,Sales / BD |
| EmploymentType | Full-time |
Execute scheduled Jobs/Tasks along with identification of current or possible problems.Identification of opportunities to improve with the turnaround time for issue resolution.Coordinate with the onshore and offshore stakeholders parallelly to track or monitoring any problem.Maintains an appropriate SLM structure for the organization.Coordinate with Support team for information on the request status and it s progress via Service cases/Incident logged mentioning proper severity level and take corrective action; Make initial assessment of requests; attempt to resolve them or refer them to someone who can monitor and escalate appropriately.Service Associate is responsible for the day-to-day activities and completion of jobs that execute on the servers for multiple Credit Unions in a manner of specific instructions.Responsible for the day in and day out files availability over Xroads web platform for the Clearing and posting the ACHs once they are loaded by stakeholders, which would be processed by the team members.Run backup on the servers after bringing down the Real Time Channels.,
Keyskills :
credit unionscreditonshoreserversoffshoremonitoringassessmentturnaroundcompletionRegional BanksCommunity BankingItem Processing