Sr. Mgr, Software Development-IND

Job Description

DescriptionSr Manager, Software Development (RPA)Section 1: Identifying InformationPosition Title:Sr Manager, Software DevelopmentJob code:Grade:M3Date Prepared:Reports to:Prepared by:Department:Digitalization & Application ManagementBusiness line:Positions reporting to this position2 - 3 SupervisorsWith 30-50 EngineersTarget team size:Country/City:Taguig City, PhilippinesSection 2: Position SummaryThoughtful Sr. Manager to support the GBS Strategy of delivering the desktop application & macro solutions for the automation initiatives and drive the maintenance of the existing solution. This role will manage day to day activities and maintain relationships with Global/In-Country and local teams of GBS. Role also demands a close collaboration with the GIT, GIS, GRDA, Business Transformation, SDE, BPI teams to drive business enablement strategy, tools evaluation & recommendation to meet the business needs, process improvement, business architecture and IT strategy methods, responsible for developing strategies to assess all operational processes and create a methodology for process prioritization, standardization, and optimization for the GBS organization. The strategies should entail improvements through business strategy translation, operational innovations and technology solutions with the goal of improving operational efficiency, effectiveness, customer experience, & service delivery. A key role of the position is focus on the RPA, VBA, automation strategy including design, development, enhancements, implementation, and post go live support. This includes establishing a service delivery, and role development to meet the objectives of the organization with a goal of building self-sustainable team. This role targets to deliver right evaluation technique for RPA vs RPA++ and majorly focused on maintaining all the existing Automation and applications which is core for the day-to-day operational needs. The role will work closely with Ingram Micro IS to ensure technology and resource alignment.Section 3: Responsibilities, Supporting Actions & End-ResultsRoles & Responsibilities:Lead IT/Automation/Digital initiatives, driving widespread adoption and deployment of projectsEstablishes management system to develop and perform reviews of business casesEnables environment to run proof of concepts, pilots and establishes organizational value propositionEngages relevant stakeholders for end to end delivery of projects Designs education and training programs for Automation and Digital technology and tools Leads change management globally and across GBS and in-country initiatives for deployed toolsPlans governance program and ensures it is integrated or closely aligned with overall GBS governanceAssembles team, grows as neededExtensive knowledge on software development & applications managementDetail Knowledge on SDLC processCreate and maintain documentation related to projects: process mapping, business requirements, functional & technical specifications, proposals, go-live release notes, package deployment and administrationPerform quality assurance tests for all developments before go-liveShould have exposure in estimation techniques and requirements gatheringSection 5: Scope/DimensionsGuidelines: List the main quantitative measures that define the size and scope of the position (headcount, budget, profit dollar target).2 to 3 Supervisors50 EngineersSection 6: Job Qualifications and Educational Requirement4 years graduate or relevant experience preferred10+ years Min Overall Experience in Process Improvement / Technology Solutions & Software Dev.-5 years of functional experience in software development

• Experience on desktop application & automation using RPA, VBA scripts (Preferred) / WinAutomation / Winshuttle. Experience in web services, & API
• Must have delivered enterprise level solution in integration with ERP & CRM solutions

-Min 4 years of people management experience-Min 4 years of project management experience

• Working experience in software architecture design
• Working experience in Agile methodology

Results-Driven and Drives Engagement and collaboration with the different business and operations teamsHas Business Insight (process-specific) and can Manage Complexity Detail oriented, able to work effectively under deadlines in changing environment and perform multiple tasks effectively and concurrently.Able to work independently and with a collaborative team-oriented environment using sound judgment in decision making.Demonstrated competency in supporting of global systems.Very strong communication skills both written and verbal with strong technical, analytical, and problem-solving skills.Capable of providing analytics and metrics as needed, considering and depending on the target audienceSection 7: IM Competencies Guidelines: Provide the IM Competencies necessary to perform the position.Section 8: Other Information Guidelines: Indicate any information that would be helpful in understanding the nature, scope or purpose of the position, or any unusual or hazardous conditions associated with performing the position.

Keyskills :
RpaWeb ServicesErpAgile MethodologyBusiness RequirementsVbaApiproject managementPeople Managementsoftware architecture designgo-live release notesWinAutomationwinshuttlefunctional technical specificationsProcess Mappingquality assurance te