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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Sales / BD,Administration / Facility / Transport |
EmploymentType | Full-time |
Job InformationJob TitleAssociateOrg RoleBusiness UnitIndia Human Captial Management (HCM)Service Delivery Model (SDM)9 Workforce Adminstration (WFA) & talent ; 10 PayrollOrg LevelAA ( Entry)ScopeSummaryThe Associate is responsible for processing low complexity transactions in a timely and accurate manner as per the client specific standard operating procedures. He/ she should be able to perform rule-based tasks. He/she works with the Subject Matter Expert (SME) and manager to identify issues & opportunities for improvement. This role may be leveraged across multiple client teams.ResponsibilitiesShould have minimum 1 years of experience in Payroll.Should be able to process payroll inputs received from the client.Should be willing to learn new tasks and perform them regularly.Should be willing to work in any shift.Should be able to take up the MIS activities whenever required.Should be able to handle escalations from the client and provide necessary response.Should be receptive to feedback and improve accordinglyWill be responsible to call employees and clients as per the requirementsShould be able to handle customer call and if required be able to call client or customer.Prior experience in Payroll will be an added advantage ( preferably US / Canada payroll)Primary responsibility would be to work on client emails and process the pay data into the payroll system.RequirementsCompetenciesPassion for results:
Keyskills :
milestonesknowledge process outsourcingprocess excellencemanagementadministrationresponsivenessmiscommunication skillspayrollbusinessclarifyprocess migrationbancassurancecentricitycommunication