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Staff Engineer - Windows Sensor

11.00 to 0.00 Years   Pune   06 Jul, 2021
Vmware Software India Private limited
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Search Jobs Job DescriptionYour next adventure at VMware is only a click away!At VMware, we are committed to helping our people grow professionally. Our talented employees exemplify our shared values and continue to drive our company to new heights.Job DescriptionCarbon Black is now part of VMware. As a standalone company, Carbon Black established itself as a leader in the endpoint security space. The product portfolio includes the rapidly growing Carbon Black Cloud (CBC) platform that delivers next-generation endpoint protection capabilities from the cloud. Now with the full resources of VMware, you have the opportunity to make an impact and build upon Carbon Black s success.Our Engineering Team is moving at lightning speed on the breaking edge of technology. Software Engineers specifically dedicated to the Accelerated Customer Engineering (ACE) work as part of an agile team to quickly diagnose and resolve issues impacting our customers. Within this fast-paced, collaborative organization, youll work to ensure customer success and satisfaction by contributing to products that protect customers dearest assets.Carbon Black is hiring a Windows engineer to lead a team of ACE engineers. This person will have extensive kernel-level programming knowledge and strong troubleshooting and analytical skills. You will lead an agile team in support of our award-winning products to quickly diagnose and resolve issues impacting our customers.What You ll DoAs ACE Tech Lead, you will lead & mentor a team to solve complex problems related to the Carbon Black Cloud Windows sensor. You will review forensic data including product & system logs, debug large bodies of code, report defects and design workarounds to ensure our customer s continued success. You ll work closely with Product Management, Professional Services, and Customer Support teams, to shorten time-to-resolution of customer reported product issues.

  • Leverage your Windows expertise to mentor other team members
  • Troubleshoot and perform a root cause analysis of customer reported product issues including examining product logs, system logs, memory dumps (both user and kernel) and other system debug information
  • Fix product defects
  • Create custom tools & scripts to speed MTTR
  • Work with feature teams on product enhancements related to supportability
  • Communicate clearly and effectively with internal stakeholders as well as customers to drive resolution of technical issues
  • Be proactive, self-motivated and attentive to detail when solving highly complex level of escalated problems
  • Work well under pressure in a highly kinetic environment
What You ll Bring
  • 11 years of experience in Software Development
  • Extensive experience developing or supporting an enterprise class application, addressing product issues and driving corrective actions
  • Expert knowledge in C/C and related software development tools
  • Expert knowledge of crash dump analysis (windbg)
  • Experience with kernel level programming on Windows
  • Experience with tools like Sysinternals, Windows Performance Toolkit, and Wireshark
  • Experience with code management and bug tracking tools
  • BSCS degree or equivalent
Preferred Experience:
  • Familiarity with reverse engineering, threat detection, performance, and quality
  • Knowledge of security software
  • Practical experience with scripting languages like Python and PowerShell
  • Linux and Mac development experience a plus.
Job ProfilePDMTMT_P5 - Member of Technical Staff - Professional 5VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law. Search Jobs ,

Keyskills :
bug trackingendpoint securitysoftware development toolsandroiddevelopment toolsframeworkcrash dump analysissoftware engineersautomationroot cause analysiscustomer supportlinuxcarbon blackmedical history

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