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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Hardware / Networking |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Please Note:1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account)2. If you already have a Candidate Account, please Sign-In before you apply.About usSymantec is a global leader in the rapidly changing Security industry and we are looking for ambitious Technical Support Engineers to join our teams. Symantec is committed to creating a diverse working environment and is focused on building a talented and engaged workforce.Our product portfolio is diverse and ahead of its time. Our customers range from small startup businesses to many of the world s largest organization. Successful applicants will have an excellent opportunity to be part of a great team, dedicated to solving our customers most complex problems.Our TeamDo you want to bring your career to the next level We are hiring talented Technical Support Engineer to help us secure the world s information. We want to take the smartest and most passionate security technology fans we can find and put them in an environment where they thrive.Job DescriptionServe as first contact for technical support issues to Symantec s customers and partners. You will be a key member of the APAC Technical Support team ensuring that customer s technical issues are driven to a complete and satisfactory resolution. Customer interaction is performed via phone, email, and web and warranted by customer response time commitments established by Symantec Technical Support. On occasion there may be opportunities to provide face to face support to customersRoles & Responsibilities:
Keyskills :
product supportremote accesskey performance indicatorstroubleshootingoperating systemsweb serviceslantechnical supportmusic makingknowledge basenetworkingproduct designroot causemedia servers