Technical Support , Service Desk , IT Help Desk for TOP MNC @ Pune

0.00 to 5.00 Years Pune 05 Apr, 2023

PERSONAL NETWORK Hiring For MNC Client of Personal network

Job Location	Pune
Education	Not Mentioned
Salary	Rs 3.5 - 5 Lakh/Yr
Industry	IT - Software
Functional Area	Technical Support / Helpdesk
EmploymentType	Full-time

Job Description

Greetings from PERSONAL NETWORK !!CONTACT RAM @hidden_mobile ANU @ hidden_mobilePositions :-TECHNICAL SUPPORT------------------------------------------------------------------------------------------------------------------------------------Experience :- 6 month to 6 years in International Voice Process Qualification :- Graduate / UG / 10+2 / 10+3 / BE Remuneration :- 5Lakhs SHIFT :- US Shift (ROTATIONAL) Location :- PUNEProfile :- Troubleshooting Hardware / Networking/OS related queries of our global customers Over Phone which involves working in different time zone- Take calls from Global customers and initiate the right response to them, positively and professionally- Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand- Willing to work in night shifts;- Excellent written & spoken communication skills- Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email.- Activities include recognition, research, isolation, resolution, and follow-up steps. -typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.- Excellent Communication Skills. Basic Technical TS skills.CONTACT For Skype / Zoom Interview with TOP MNC Clients :-CONTACT RAM @ hidden_mobile ANU @ hidden_mobileEMAIL Resume :- hidden_emailPERSONAL NETWORK - NETWORKING FOR A BETTER FUTUREBEST WISHES - PERSONAL NETWORK TEAM

Keyskills :
technical supporttroubleshootingtechnical processservice deliverytech supporthardware networkingdesktop supportit helpdeskservice management

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Technical Support , Service Desk , IT Help Desk for TOP MNC @ Pune

Job Description

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